Introduction

At Hawoca, your privacy is of utmost importance to us. This Privacy Policy outlines the types of information we may collect from you or that you may provide when you visit our website https://hawoca.com, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our website.

Information We Collect

We collect both personal and non-personal information to deliver and improve our services.

• Personal Information: Includes your name, email address, phone number, company name, and other identifiable information provided when you:
  • Fill out a contact or inquiry form
  • Subscribe to our newsletter
  • Communicate with us via email or WhatsApp
  • Engage with our services or request a quote
• Non-Personal Information: Includes data that cannot be used to identify you personally, such as:
  • Browser type and version
  • Device type and operating system
  • IP address and general location
  • Pages visited, duration, and time spent
  • Referral sources and exit pages
  • Cookies and web beacons

How We Use Your Information

The data we collect serves multiple purposes:

• To provide, maintain, and improve our services and user experience
• To communicate with you regarding inquiries, projects, or feedback
• To process transactions or send requested documents
• To send newsletters, promotions, and updates (if subscribed)
• To analyze website traffic and user behavior using tools like Google Analytics
• To ensure the security and integrity of our website

Sharing Your Information

We value your privacy and do not sell or lease your data. We may share your data only in the following cases:

• With trusted third-party vendors for hosting, analytics, or CRM systems under strict data protection agreements
• To comply with any legal obligation, court order, or government request
• To protect our legal rights, prevent fraud, or ensure user safety
• In the event of a merger, acquisition, or asset sale—only with notice to you

Cookies & Tracking Technologies

We use cookies and similar technologies to personalize content, analyze site traffic, and improve our services. Types of cookies we use include:

• Essential Cookies: Required for website functionality
• Performance Cookies: Used to understand user behavior and improve performance
• Functional Cookies: Enhance user experience (e.g., language preferences)
• Marketing Cookies: Used for personalized ads (e.g., Facebook Pixel, Google Ads)

You can manage your cookie preferences through your browser settings.

Data Security

We take data protection seriously and implement appropriate technical and organizational measures to secure your personal information, such as:

• Secure HTTPS protocols
• Firewall and malware protection
• Data encryption for form submissions
• Restricted access controls within our organization

Your Rights

Depending on your region or applicable data protection laws, you may have the following rights:

• The right to access, update, or delete your personal data
• The right to object to or restrict certain processing activities
• The right to withdraw consent at any time (where applicable)
• The right to lodge a complaint with a supervisory authority

To exercise your rights, please contact us at hello@hawoca.com.

Third‑Party Links

Our website may contain links to other websites or services. We are not responsible for the content or privacy practices of these external websites. We encourage you to read their privacy policies before providing any information.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, or enforce our agreements. When data is no longer required, we securely delete or anonymize it.

Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal data from minors. If we learn that we have collected such data inadvertently, we will delete it promptly.

Changes to This Policy

We may revise this Privacy Policy periodically to reflect changes in legal requirements or our practices. Any updates will be posted on this page with the “Last Updated” date. We encourage you to review it regularly.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, you can reach us at:

Hawoca – The Thinking Lab
HiLite Business Park, Kozhikode, Kerala, India
Email: hello@hawoca.com
Website: https://hawoca.com